49jl respects your privacy and is committed to protecting your personal data. This Policy explains exactly what information we collect, how we use it, who we may share it with, and the rights you hold as a data subject under Philippine law.
49jl processes all personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations of the National Privacy Commission (NPC) of the Philippines.
49jl does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used solely to operate and improve your 49jl experience.
All data transmitted between your device and 49jl's servers is encrypted using 256-bit SSL — the same standard used by Philippine banks. Your credentials and payment details are never transmitted in plain text.
As a PAGCOR-regulated platform, 49jl is required by law to collect identity and financial data for KYC, AML, and CTF compliance. These legal obligations take precedence in applicable circumstances.
Under the Data Privacy Act, you have the right to access, correct, erase, object, and port your personal data held by 49jl. These rights are enforceable and we honour them — no runaround.
49jl only collects data for clearly stated, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was collected without your explicit consent.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable data protection legislation, 49jl ("we," "us," "our," "the Platform") acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes from players, visitors, and users of the 49jl Platform at 49jl.one.
49jl operates as a PAGCOR-regulated online gaming platform serving Filipino players in the Philippines. Our operations are subject to the jurisdiction of the Republic of the Philippines, and personal data processing is conducted in accordance with Philippine law. Where we engage third-party service providers who process personal data on our behalf, they do so as Personal Information Processors (PIPs) under written data processing agreements that obligate them to protect personal data to an equivalent standard as required by 49jl.
Refer to Section 14 of this Policy for contact details for 49jl's designated Data Protection Officer (DPO), who is responsible for overseeing our data protection practices and handling any enquiries or complaints relating to this Privacy Policy.
49jl collects personal data through various touchpoints during your interaction with the Platform. The categories of data collected, and the context in which they are collected, are set out below.
When you register an account, complete KYC verification, contact support, or participate in promotions on 49jl, you provide us with information including:
When you access and use the 49jl Platform, we automatically collect certain technical and behavioural data, including:
In certain circumstances, 49jl may receive personal data about you from third-party sources, including:
Minimum Necessary Principle: 49jl only collects personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. We do not collect data speculatively or for undefined future uses.
49jl uses your personal data for the following specific purposes. Where we rely on consent as our legal basis for a particular processing activity, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration & management | Identity, contact, credentials | Contractual necessity |
| KYC identity verification | Identity, ID documents, contact | Legal obligation (PAGCOR / AML) |
| Processing deposits & withdrawals | Financial, identity | Contractual necessity |
| Fraud detection & prevention | Identity, device, usage, financial | Legitimate interest / legal obligation |
| AML & CTF compliance | Identity, financial, transaction records | Legal obligation (RA 9160 / AMLC) |
| Customer support | Identity, contact, support communications | Contractual necessity / legitimate interest |
| Responsible gaming monitoring | Usage, betting behaviour, self-exclusion records | Legal obligation (PAGCOR) / legitimate interest |
| Platform analytics & improvement | Usage, device, cookie data | Legitimate interest |
| Marketing communications | Contact, usage preferences | Consent (opt-in) |
| Legal & regulatory compliance | All categories as required | Legal obligation |
Under the Data Privacy Act of 2012, 49jl must have a lawful basis for every processing activity involving your personal data. The primary legal bases we rely upon are:
49jl does not sell, rent, or commercially distribute your personal data to third parties. We share your personal data only in the following limited and controlled circumstances:
49jl engages carefully selected third-party service providers who process personal data on our behalf under written data processing agreements. These include:
49jl is required by Philippine law to disclose personal data to the following authorities where legally mandated:
No Sale of Data: 49jl categorically does not sell, rent, or trade your personal information to third-party advertisers, marketing companies, or data aggregators. Any data sharing with third parties is strictly limited to the operational and legal purposes described in this Section.
49jl uses cookies and similar tracking technologies on the Platform to ensure proper functionality, improve performance, and — where you have consented — deliver a personalised experience.
You can manage cookie preferences through the cookie consent banner displayed on your first visit to 49jl.one, or at any time through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to and using the Platform. Disabling performance or functional cookies will not prevent Platform access but may reduce the quality of your experience.
Mobile Users: On mobile browsers (Chrome for Android, Safari for iOS), cookie settings can be managed through your browser's privacy settings. The 49jl Platform also respects device-level "Do Not Track" signals where technically feasible.
49jl retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | PAGCOR regulations / AML Act |
| KYC / identity documents | 5 years from account closure | AMLC Regulations |
| Transaction records (deposits / withdrawals) | 5 years from transaction date | AML Act (RA 9160) / BIR requirements |
| Betting / game history | 3 years from session date | PAGCOR licence obligations |
| Support communications | 3 years from last contact | Legitimate interest / dispute resolution |
| Marketing consent records | Duration of consent + 2 years | DPA 2012 / NPC regulations |
| Responsible gaming / self-exclusion records | Indefinitely or as per exclusion period terms | PAGCOR responsible gaming obligations |
| Fraud investigation records | 7 years from incident | Legal obligation / legitimate interest |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with 49jl's data disposal procedures and NPC guidelines on secure data deletion.
49jl implements technical, administrative, and physical security measures designed to protect your personal data against unauthorised access, disclosure, alteration, destruction, and loss. Our key security measures include:
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 49jl will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, as required by NPC Circular No. 16-03. Affected data subjects will be notified in accordance with NPC requirements and the severity of the breach.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 49jl. These rights are enforceable — you may exercise any of them by contacting our Data Protection Officer as described in Section 14.
You have the right to be informed that your personal data is being or will be processed. This Privacy Policy fulfils that obligation. You may request a plain-language summary of any specific processing activity at any time.
You have the right to obtain a copy of your personal data held by 49jl, together with information about how it is being used. Subject access requests are processed within 15 business days.
If any personal data held by 49jl is inaccurate or incomplete, you have the right to request its correction. Update basic profile information directly in your account settings, or contact our DPO for corrections to KYC documents.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent and no other legal basis applies. Note that legal retention obligations under PAGCOR regulations and AML law may override erasure requests for certain data categories.
You may object to processing of your personal data carried out on the basis of legitimate interest, or object to processing for direct marketing purposes. Objections to direct marketing are always honoured without requiring justification.
Where processing is based on your consent or on contract and is carried out by automated means, you may request your personal data in a structured, commonly used, machine-readable format for portability to another service.
If you believe 49jl has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact our DPO first so we can attempt to resolve your concern directly and promptly.
How to Exercise Your Rights: Submit your data subject rights request by contacting our Data Protection Officer at [email protected] (plain text — not a clickable link) with the subject line "Data Subject Rights Request." Requests are processed free of charge within the timeframes required by the Data Privacy Act and NPC regulations.
The 49jl Platform is strictly intended for use by individuals who are at least 21 years of age, in accordance with Philippine gaming laws and PAGCOR regulations. 49jl does not knowingly collect, process, or retain any personal data from persons under the age of 21.
If 49jl discovers or has reason to believe that a player account has been created by, or that personal data has been collected from, a person under 21 years of age, we will:
If you are a parent or guardian and believe that a minor may have created a 49jl account using falsified identity information, please contact our Data Protection Officer immediately so we can investigate and take the necessary action.
🔞 21+ Only: Gambling is a legal adult activity in the Philippines for persons aged 21 and above. If you are under 21, you are not permitted to use 49jl's services under any circumstances. 49jl cooperates fully with PAGCOR and Philippine law enforcement in all matters related to underage gambling.
49jl may send you promotional communications — including information about new games, bonuses, seasonal promotions tied to events like the PBA Finals, Pasko, or Sinulog — only where you have explicitly opted in to receive such communications during registration or subsequently through your account notification settings.
Marketing communications from 49jl are delivered via the following channels where you have consented:
Opting Out: You may withdraw your consent to receive marketing communications at any time and by any of the following methods:
Opting out of marketing communications will not affect transactional messages that are necessary to service your account — for example, withdrawal confirmations, OTP messages, and security alerts.
49jl's primary data processing operations are conducted within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and game software licensors — may be located in or operate data centres in countries outside the Philippines.
Where personal data is transferred outside the Philippines, 49jl takes the following steps to ensure that your data remains protected to the standard required by the Data Privacy Act of 2012 and NPC Circular No. 16-01 on cross-border transfer:
Your Rights on International Transfers: You have the right to request information about the safeguards 49jl has put in place for any international transfer of your personal data. Contact our Data Protection Officer for details.
49jl reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. The "Last Updated" date at the top of this Policy indicates when the most recent revision was made.
For material changes — that is, changes that significantly affect how we process your personal data or your rights as a data subject — 49jl will provide advance notice through one or more of the following channels:
Your continued use of the 49jl Platform following the effective date of any Privacy Policy amendment constitutes your acknowledgement of the revised Policy. If you do not agree to the revised Policy, you must stop using the Platform and may close your account by contacting our support team.
Non-material amendments — such as typographical corrections, clarifications that do not alter the substantive content of the Policy, and updates to contact information — may be made without specific advance notice, effective upon publication.
49jl has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection legislation. If you have any questions, concerns, or requests relating to this Policy or to 49jl's data processing practices, you may contact us through the following channels:
49jl aims to acknowledge all data protection enquiries within 2 business days and to resolve substantive requests within the timeframes prescribed by the Data Privacy Act and NPC regulations (generally 15 business days for access requests, and without undue delay for other rights requests).
If you are not satisfied with 49jl's response to your data protection concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines — the independent supervisory authority responsible for enforcing the Data Privacy Act of 2012. The NPC accepts complaints and provides guidance to data subjects at its official Philippine government website and offices.
For all Filipino players: Your privacy rights under the Data Privacy Act are real and enforceable. 49jl takes these obligations seriously — not just because the law requires it, but because we believe Filipino players deserve an online gaming platform that genuinely respects and protects their personal information.
Your personal data at 49jl is protected by Philippine law, PAGCOR regulations, and our own rigorous security standards. Play with confidence — bingo, slots, live casino, and sports betting are all here.